This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to support@whale.tn.
Personal Data You Provide to Us Voluntarily
We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about Whale.tn, Subscribe to a mailing list or other opportunities you indicate are of interest at the time; or (ii) contact customer service. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our Whale.tn Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the Whale.tn Services. Payment information collected is processed securely by our Payment processor and is not stored in Whale.tn's databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.
Retention
We collect and retain Personal Data submitted to Whale.tnin an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.
How And Why We Use Your Personal Data.
In order to provide the Radio.co Services, we use your Personal Data for the purposes described below. Under Tunisia. data protection laws, we may only use your data when we have a lawful basis to do so. The information below provides an overview of the legal bases on which we rely. Where the legal basis is consent, you can withdraw your consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Privacy Policy how you can withdraw consent or opt-out of certain data uses.
How We Share Your Personal Data.
Under no circumstances will we directly disclose or sell your personal information to any third party not directly affiliated with Whalke.tn's operations without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR). We will not sell or provide your information to third parties for marketing purposes.
How We Protect Your Personal Data.
We take data security very seriously. We have strict policies in place to help ensure your Personal Data is protected. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.
Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.
In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, within a reasonable timeframe if permitted to do so by law.
Use of Cookies
Like many other websites, the Whale.tn website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your login preferences. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to Other Websites
Our website, help centre and web application may contain links to other websites run by other organisations. This privacy policy applies only to our services‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Applies to both Android and iOS apps: When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable.
This data is never sold on or passed to other companies.
iOS Apps
The Whale City Radio iOS App does not collect any user data when installed or launched on your device.
Android Apps
The Whale City Radio Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data. The Android App also requires access to local storage. This is to store its configuration for faster launch times.
Art Culture Studio (TN) Limited undertakes to respect the legislative provisions set out in:http://www.inpdp.nat.tn/ in compliance with Tunisia law.
All customer data is handled sensitively by members of our team and physical access to our offices is restricted to authorised personnel only.
Art Culture Studio reserves the right to make alterations to this document whenever we deem reasonable. It is the clients sole responsibility to check this document for updates on a regular basis.
